Wow! What great customer service! I ordered my helmet on the weekend, and it was here by Wednesday afternoon (and it had to come a long way – I’m in Canada!). I’m very impressed with your reasonably priced delivery of only $5 and that you used FedEx to have it delivered. What that meant is that I saved quite a bit of duty and only had to pay taxes and a surcharge from FedEx ($15). Our local bike stores here were sold out and if I’d waited to buy from them, I would have paid $199.50 with taxes. By ordering directly from you, even with the exchange rate, shipping and FedEx surcharge, the total came to $196.78. So in the end it is cheaper and I received it faster from you – thank you! So far I love it (although I don’t have my bike yet, so I’ve only worn it around the house – much to my husband’s delight in teasing me, but now he wants me to order one for him). I can’t wait to wear it and I would highly recommend it to anyone. Yes, it is an expensive helmet, but in the alignment with the philosophy behind your company – I look forward to having a helmet that I will actually wear.
It wasn't good. I ordered a helmet, received it and it wasn't the proper size. No biggie. I started the exchange through the website and returned the helmet promptly, and then didn't hear anything from the company for I believe over two weeks. Imaging if you were waiting for your sweet new helmet to go riding and how excited you might be, nothing at all for two weeks. Won't be recommending the company.
The helmet is a little smaller than I thought it would be. My size is on the border of small and medium. I'm trying to make it work. The helmet is a great product and have several asking about it. Thanks for a great helmet.
Fits perfectly it's such a good looking helmet won't ride without it on thanks so much.
Love the helmet. The included light only last for an hour and doesn't hold a charge for very long. It's extremely bright but burns through it's battery way too fast.
DESIGNED FOR ALL GENDERS AND BODIES
01. FIND A MEASURING TOOL
Find a flexible measuring tape or a phone charger (and ruler to measure it against).
Wrap the cord around your head just above the eyebrows.
03. FIND YOUR SIZE
Use the chart above to find your size. If you’re in-between sizes, size down.
Every head is different, but with our helmets' integrated dial fit system, it's easy to make small adjustments for a comfortable fit. Just turn the dial clockwise to tighten or counterclockwise to loosen. You can also remove some or all of the interior fit pads without affecting the safety of your lid to accomplish your preferred fit. More questions about getting the perfect fit? Contact us.
We hope you’re never in an accident, but if you’re ever involved in one and your helmet is damaged, let us know and we’ll replace your helmet for free.*
*Thousand offers free replacement with a helmet from a collection of equal or lesser value of the original purchase.
Since 2020, we're a Climate Positive business that offsets 110% of our carbon emissions. We're doing our part for sustainability by measuring, reducing, and offsetting our annual carbon emissions... then offsetting more to create a positive impact on the planet.
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